To Our Valued Guests

We recognize that this pandemic has necessitated many adjustments in the community to preserve the functioning of the healthcare system and reduction in the spread of COVID-19. We have integrated current evidence and research findings in order to keep our clients and staff safe, and will continue to follow recommendations from our State, the CDC, and other professional medical sources.  Based on the latest information, please be aware that we have implemented a number of changes that may be different from when you previously came to Amai.  These changes are for both client and provider safety and we appreciate your understanding.

Steps we are taking to ensure your safety:
In additional to all of our normal sanitizing procedures, we are sanitizing all high touch surfaces a minimum of every 30 minutes. We have added impermeable barriers in treatment beds to avoid any cross-contamination. We have changed our treatment comforters so they can be washed after every use.

Before You Arrive:
Please go to https://amaidayspa.zenoti.com/webstoreNew to set up your profile (it’s in the upper right corner).  Please add your credit card and e-mail as we will be doing contactless transactions for the time being.

When You Arrive
:
Please arrive 15 minutes early to your appointment to allow us additional time to get you checked in.  Unfortunately, due to extra time required to disinfect before and after services, we will not be able to accommodate late arrivals. We apologize in advance if there are longer than normal wait times.

For your safety, we will be keeping our common area to a limited number of people during this time, refreshments are not being served, and our relaxation area is closed.   

You are required to wear a mask immediately before entering our facility and will have to leave the mask on unless the provider needs to remove it for your service.  If you do not have a mask, you will be required to purchase a disposable mask for $2. You will be taken immediately to a washroom where you will be asked to wash your hands for 20 seconds. We will hand you a freshly sanitized iPad to complete a questionnaire regarding any recent COVID-like symptoms or exposure.  Any additional forms we need from you will be filled out via the iPad as well.

If you have had any exposure to an individual with COVID in the past 2 weeks or currently exhibit a dry cough, shortness of breath, nausea or vomiting, diarrhea or a new loss of taste or smell, we will unfortunately not be able to see you at this time.  We will also be screening temperatures and anyone with a temperature over 100.4F will be asked to reschedule.

Amai staff will be taking appropriate precautions with protective equipment such as; masks, face shields, and protective clothing.  As such, all services will incur an additional PPE fee of $5 per visit to cover the costs of state mandated PPE requirements. Please do not bring children or additional visitors to your appointment. We greatly appreciate your patience and understanding in these hard times and will continue to keep you informed and do our best for your well-being.   

Jamie Black-Lewis
Owner, Amai Day Spa